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How South Indian Bank slashed home loan documentation TAT to mere minutes through digital paperwork
The story of how and why SIB decided to completely digitise their home loan documentation with Leegality
“[The new digital process] gives us speed, reduces manpower, increases productivity and improves customer satisfaction as she knows what she is agreeing to while sitting at home and getting it done.”
Abey Abraham,
Head - Housing Loan & Mortgages, SIB
Quick look at our work with South Indian Bank
Super fast disbursals
Paperwork and disbursals now happen immediately
Zero mistakes
No errors and no missing signatures anymore. Everything is filled up digitally without any manual intervention
Sign from anywhere
All the parties involved can now sign from anywhere
Happy customers
Customers are happier since SIB can now commit to a quick timeline to finish off all the paperwork
NeSL digital stamping via Leegality
Real time digital stamping through NeSL implemented via Leegality
READ THE FULL IMPLEMENTATION STORY
Mr. Abey Abraham, General Manager, Head – Mortgages & Key Account Management; Mr. Mohan TM, Joint General Manager, Head – Legal and Mr. Nishad Davis, AGM – Legal spoke to us about-
SIB’s old physical process to execute home loan documents
Challenges posed by the old physical process
Why SIB decided to completely digitise their home loan documentation
SIB’s new Leegality powered digital paperwork process
The business and compliance benefits of the new digital flow
SIB’s experience implementing NeSL via Leegality
Their interaction with Leegality’s support and account management teams
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