How South Indian Bank slashed home loan documentation TAT to mere minutes through digital paperwork
The story of how and why SIB decided to completely digitise their home loan documentation with Leegality
[The new digital process] gives us speed, reduces manpower, increases productivity and improves customer satisfaction as she knows what she is agreeing to while sitting at home and getting it done.”
The benefits that SIB has derived by digitising home loan paperwork with Leegality
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Mr. Abey Abraham, General Manager, Head – Mortgages & Key Account Management; Mr. Mohan TM, Joint General Manager, Head – Legal and Mr. Nishad Davis, AGM – Legal spoke to us about-
SIB’s old physical process to execute home loan documents
Challenges posed by the old physical process
Why SIB decided to completely digitise their home loan documentation
SIB’s new Leegality powered digital paperwork process
The business and compliance benefits of the new digital flow
SIB’s experience implementing NeSL via Leegality
Their interaction with Leegality’s support and account management teams
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