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How Dvara KGFS simplified the borrower experience and is disbursing JLG Loans faster

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Industry

MFI

Use Case

JLG Loan Documentation

Features Used

Automated Templates

Virtual eSign

Aadhaar eSign

API

Dvara bank chief - profile
Dvara logo
We did speak to a couple of other potential partners and we found that only the Leegality team was able to come up with flexible solutions that we wanted. With the Leegality team, we could put forward our problems and they could come up with a solution which was a win-win for both of us.
L Murty
Deputy CEO @ Dvara KGFS
Dvara logo
Dvara KGFS provides access to credit and wealth management services to Indians living in rural and semi-urban areas.

Its mission is to ensure that every individual and every enterprise has complete access to financial services

Dvara KGFS operates on a “feet-on-the-street” model. Their team would visit borrowers on the ground in order to process and get the paperwork done.

Earlier they had a completely paper-based process. Their field teams would meet all borrowers (JLG loans have many borrowers involved) - with a stack of documents.

This paper-based agreement process created a lot of problems for Dvara KGFS.
Challenge
“[With paper] there was an increase in the average turnaround time, you know, and then obviously the cost also, you have to take multiple pages of agreement, print it, get it signed, then re-scan. And then, in the process – if any paper is missed out – the paper trail goes blank there.”

“There are multiple receipts and a whole host of paperwork that needs to be signed. As a result, the customer needs to put signatures on multiple pages.”
L Murty
Deputy CEO
Dvara KGFS
Leegality Solution
“I'm enabling my customer to just put one signature rather than putting 10 to 12 signatures.”

“I am also unlocking the productivity and time of my wealth managers.”

“From a sustainability perspective – we are helping mother nature by not wasting paper.”
L Murty
Deputy CEO
Dvara KGFS

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