The story of how TradeSmart, a broking firm, completely digitized its customer onboarding journey with Leegality
The earlier physical journey was a very time-consuming process. It took around two to three days to process the account of any client. The current process takes less than 15 minutes”
We sat down with Sandip Desai, Head of Strategic Initiatives @ TradeSmart and Pravin Dubey, Head of Sales @ TradeSmart to discuss:
The role of paperwork in TradeSmart’s customer onboarding journey
The problems of a physical customer onboarding journey
TradeSmart’s new simple Leegality powered digital customer onboarding journey
The big business benefits of Tradesmart’s new digital customer onboarding process
How Leegality’s Aadhaar Smart Name Verification feature is helping prevent frauds in customer onboarding
Interaction with Leegality’s support and account management teams