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How Tata Capital Housing Finance SLASHED sanction letter execution from multiple man-hours to as low as 7 MINUTES

One of India’s largest HFCs has revolutionized the sanction letter process for customers and field officers

No email. No phone number. Truly free case study
Sahil Palejwala -TATA Capital
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Using Leegality is fast, it's easy and it's uncomplicated. Somebody doesn't have to be really tech savvy to go through this. It's just one click, two click and you're done”

Sahil Palejwala
National Manager- Digital and Strategic Initiatives
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Here’s a snapshot - in case you don’t want to read the full case study

Before Leegality

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Salespersons had to waste 8 hours over two to three days to get sanction letters executed

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At least 2 visits to the customer - causing hassle to salesperson and the customer

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Delays in sanction letter execution opened up opportunities for customers to go with TCHFL’s competitors

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Unavailability of customer for signing led to missed monthly targets

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Physical execution made life difficult for salespersons - leading to high attrition

After Leegality

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Salespersons can get sanction letters executed by customers in THREE minutes

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Salesperson makes 0 visits to the customer - both parties are comfortable

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TCHFL could tap and close customers before their competition could blink

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Salespersons meet their monthly targets

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TCHFL salespersons are happy with the new digital process - less attrition

Con icon

Salespersons had to waste 8 hours over two to three days to get sanction letters executed

Con icon

At least 2 visits to the customer - causing hassle to salesperson and the customer

Con icon

Delays in sanction letter execution opened up opportunities for customers to go with TCHFL’s competitors

Con icon

Unavailability of customer for signing led to missed monthly targets

Con icon

Physical execution made life difficult for salespersons - leading to high attrition

Pro icon

Salespersons can get sanction letters executed by customers in THREE minutes

Pro icon

Salesperson makes 0 visits to the customer - both parties are comfortable

Pro icon

TCHFL could tap and close customers before their competition could blink

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Salespersons meet their monthly targets

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TCHFL salespersons are happy with the new digital process - less attrition

Tata Capital Housing Finance did all this in just 22 days - how?

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Read the detailed implementation story for FREE to find out

We sat down with Sahil Palejwala, National Manager at TCHFL to discuss:

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How he managed to transform the sanction letter process in just 22 days

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Why he chose Leegality for this task

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How TCHFL went live at scale without API integration

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The behavioural change he is seeing among TCHFL’s salesforce after Leegality

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