WhatsApp Pings
Execute agreements via WhatsApp
Why you need this feature
Only 19% of the links sent over SMS are opened. Email and SMS Inboxes are cluttered, messages get buried, and spam filters are unpredictable - it's just the reality of these channels.
For most links, this is an inconvenience but for eSign links, it’s a real risk.
When a signing link gets lost in an overcrowded inbox, your signer has to go hunting for it — creating frustration, and delays. You have no way to check if the message was delivered, no visibility and no easy way to follow up. The result is your customers have a bad experience following up for links and your team is stuck responding to these queries.
With Leegality WhatsApp Pings, your eSign links, reminders, and completed documents are delivered where your customers actually are — on WhatsApp.
Track eSign links sent via WhatsApp with Notifications Logs
Know exactly when your eSign link was delivered, read and opened with Notification Logs.
10L+ WhatsApp enabled invitations have been completed till 15 feb 2026 since inception
What you get with WhatsApp Pings
📉 Fewer drop-offs vs. SMS or email
📄 Auto-delivery of eSigned docs as PDF
🔐 End-to-end encryption — More secure than SMS
💰 Flat fee per invite — In line with Meta charges
Flow

1
Signer gets the eSign invite on WhatsApp

2
Signer previews the document and receives OTP on WhatsApp to complete the eSign

3
Signer receives signed document and Audit trail on WhatsApp
How WhatsApp Pings Work
Feature benefits
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Higher Completion Rates
Signers get eSign link at the top of their WhatsApp chat - and can easily click to complete the eSign

Instant Document Access
Signers receive the fully executed document directly on WhatsApp, so they don’t have to search for completed documents

Universal Familiarity
Everyone already knows and uses WhatsApp and are familiar with the interface

End-to-End Encryption
Every message and document shared through WhatsApp is fully encrypted, keeping sensitive information private and secure






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