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The complete guide to RBI-compliant KFS implementation
Technical implementation guides for each of RBI’s 7 KFS requirements
vernacular KFS, verifiable acknowledgment, updates to KFS etc
Visual implementation examples
40+ screenshots that will help you build digital KFS flows for remote and assisted journeys
20+ Implementation FAQs
Answers to ambiguous questions like "Do vernacular declarations comply?" and "How to handle mid-loan KFS changes?"
Compliance Checklist
Audit your existing KFS flow against RBI requirements
In FY'25, RBI penalized 4 different lenders for KFS related violations
In the same time period, we’ve helped 25+ lenders build RBI-compliant digital KFS flows
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We’ve distilled our learnings into this playbook
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Frequently asked questions
How did you ensure this book is accurate?
3 key ways:
- We have studied the KFS Circular in detail - more than 50 times (seriously).
- We have also spoken to multiple lenders to understand market realities and RBI expectations.
- We have studied RBI penalties over the past 18 months
Can I give feedback on the playbook?
Yes, you can give feedback on the playbook by writing to us at communications@leegality.com
Can I get a physical copy of this playbook?
Absolutely - write to us at communications@leegality.com
Can you help me with digital KFS implementations?
Yes we can. Email us at communications@leegality.com with the subject line “KFS Help”