How to build a paperless KCC flow (that works in rural India)

Tedious bank procedure OR long travel to the branch as their main reason. The obvious fix is to build a paperless KCC process.

But most “paperless” KCC flows still fail in rural India because the eSign flow isn’t designed for rural conditions (network, device access, Aadhaar/OTP constraints, language, etc.).

And if you’re building this on ULI, there’s an additional challenge: how digital agreement execution fits into ULI’s architecture and compliance requirements.

In this recording, you will see -