In cases of Aadhaar eSigns, eSigning relies on an Electronic Signature Provider (ESP) to complete the eSignature. Often these ESPs face technical difficulties, and the entire eSign flow stops. The ESP needs to be switched manually by your eSign vendor which takes hours.

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By the time you check with the vendor and get a resolution your customer has dropped off the signing journey and they only remember the experience as a frustrating one. Leegality's ESP Auto Switch eliminates this risk with 2 backup ESPs. ESP Auto Switch is an intelligent rerouting mechanism that bypasses failing ESPs altogether without any manual intervention from the signer. 

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Every 10 minutes, Leegality checks the success rate of all our ESPs against a set threshold. All eSign links are automatically routed to the ESP with the highest uptime, so signing can be completed on the first attempt. This ensures that you get business continuity with your documents - while your customer experiences a smooth journey with no additional steps.