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Digitise and fraud-proof your Gold Loan Closure
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Prefer an interactive walkthrough?
Top banks are using Leegality flows to digitise their Gold Loan paperwork
Try out a Gold Loan flow
FAQs
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1. Loan Closure Agreement generated
Pre-filled Loan Closure Agreement is generated.
2. Customer receives Closure Agreement
The customer receives the Closure Form for eSigning on their WhatsApp.
3. Customer views Agreement
Customer views the Closure Agreement.
Both the Closure Form and the eSign interface are in the vernacular language of their choice.
4. Collect supporting documents
The customer attaches supporting documents like original KYC document, receipt/pledge certificate, etc.
5. Verify customer liveliness
Optional
The customer completes a user liveliness test to confirm that their photo/video is not being used to complete eSigning and retreive the pledged gold.
Their photo is automatically matched against their Aadhaar photo to ensure that the signer is the same person who pledged the gold.
6. Customer signs agreement
Customer eSigns the loan closure agreement via Aadhaar eSign.
7. Verify customer Aadhaar
Aadhaar used to eSign is checked against the Aadhaar given during KYC. eSign is blocked if they don't match.
8. Auto-affix bank signature
Bank/NBFC signature is automatically affixed using Doc Signer.
9. Store and share Closure Agreement
The Loan Closure Agreement is automatically stored in the CBS/LOS/LMS under the customer's profile. It is also shared with the customer on WhatsApp.
Step 2
WhatsApp Pings
Step 3
Vernacular Language Templates
Local Languages
Step 4
Collect Supporting Documents
Step 5
Smart User Liveliness
Face Match
Step 6
Aadhaar eSign (OTP, Face, or Biometric)
Step 7
Aadhaar eSign Verifier
Step 8
Doc Signer
Step 9
WhatsApp Pings
SFTP