LIVE SHOWCASE

4 KFS mistakes that lead to RBI fines

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DATE
17 June 2025
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TIME
12 PM

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17 June 2025
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SHOWCASE RECORDING

4 KFS mistakes that lead to RBI fines

Webinar Recording Thumbnail

Webinar Breakdown

4.19
Mistake 1: Not Providing KFS
7.16
Mistake 2: Not Including Computation Sheet of APR & Amortization Schedule
15.46
Mistake 3: Incorrect or missing details in KFS
18.37
Mistake 4: Not Translating KFS into Vernacular Languages
29.56
Digital KFS v/s Physical KFS
48.43
Digital KFS Demo

In 2024 alone, 4 lenders were fined in lakhs for mistakes in their KFS flows.

From not giving the KFS to missing details, these mistakes are more common than you might think. Many lenders still have similar gaps in their KFS flows today.

In this recording, you'll get:

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Break down each of these 4 RBI fines

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Explain the exact KFS mistake that triggered the fine

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Show a demo of a compliant digital KFS process

FAQs about RBI's KFS circular

  1. Is stating the APR percentage enough, or do we need to show how it's calculated?

Just stating the APR percentage is not enough. You need to show an amortization schedule, which shows the borrower how their principal will compound. 

The RBI has provided illustrative examples of how APR and amortization schedule should be disclosed in Annexures B and C of the KFS Rules.

  1. What does it mean to 'provide KFS' to the customer? Should it be sent in a downloadable format?

Providing KFS to the customer means the borrower must be given a copy of the KFS so that the borrower can access it at any time. So in short - yes. In a digital KFS process, you must send a copy to the borrower in a downloadable format.

  1. Can OTP-based consent for KFS be used in a digital loan journey?

Yes, you can use OTP-based consent for KFS. The KFS rules require the KFS to be acknowledged, but it does not define the specific type of acknowledgement.

You should, however, evaluate the mode and manner of acknowledgement you collect based on - 

a) How easy will it be to enforce in recovery/insolvency proceedings 

b) Whether it will pass muster in RBI audits

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See how to execute RBI-compliant KFS

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