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Reduce eSign drop offs by sending eSign links via Whatsapp
Incomplete eSign journeys create delays and reduce conversion rates.
Leegality’s eSign via Whatsapp can help you reduce eSign drop offs and increase eSign conversion rates:
Customers miss SMS/emails - but they always check Whatsapp
Links can get lost in email spam folders - via Whatsapp your customers receive them always
It’s easier to eSign via Whatsapp -better customer experience
Companies that are using eSign via Whatsapp
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Here’s how eSign via Whatsapp works
Customers receive eSign link in their Whatsapp inbox
You can send Leegality eSign links from your own Whatsapp account also
Customer clicks online and is automatically taken to document for eSign
After eSign is complete - customer receives eSigned document and audit trail via Whatsapp
This also means they can’t deny they received it later
Here’s how eSign via Whatsapp works
Try a 2 minute demo for yourself to see it in action
We will only use below details for demo purposes
Here's a quick demo that you can click-through in 2 minutes
Here’s why eSign via Whatsapp is the BEST way to deploy eSign journeys:
Reduced drop offs:
Customers miss SMS/emails - but they always check Whatsapp
Enhanced customer experience:
If your customer has a smartphone - they definitely prefer doing things on Whatsapp.
Greater transparency and legal security:
Customers received eSigned documents directly on Whatsapp. There’s no way for them to deny they signed anything later.
Try testing eSign via Whatsapp in sandbox
Fill the form on the right to try eSign via Whatsapp in your free Leegality Sandbox account. If you don’t have a sandbox - we’ll make one for you.
Or directly reach out to us at enquiry@leegality.com.
Frequently asked questions
For eSign via Whatsapp, you pay a nominal flat-fee of INR 1.75 per signer. Discounts available if your volumes are high. Contact us for more details
eSigning via Leegality WhatsApp - You don't need any tech bandwidth. You can activate it in your workflows directly through the dashboard.
eSigning via your OWN branded WhatsApp - For this, you need some tech bandwidth. But not as much as you think. Our team will work with you and the WhatsApp provider (Kalyera) to get you up and running in less than 2 weeks.
If your customer does not have a smartphone - they can only eSign in an assisted journey at the branch level - on the tablet/phone of your agent/officer. eSign via Whatsapp won’t be too useful here.
eSign via Whatsapp still works well in API-integrated journeys for 2 reasons:
- Backup to prevent drop offs: If your app/website crashes during the eSign journey - then you can auto-trigger eSign via Whatsapp to ensure the transaction gets completed then and there
- Best place to send final eSigned document: Even if they complete the eSign on your app/website - you still need to send out final eSigned documents. For this - Whatsapp is best because they get a PDF of the signed document. This means they can’t dispute it later
If the signer's mobile doesn't have Whatsapp, we automatically send them the eSign link via SMS - and your Whatsapp credits will be deducted.
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